Shipment Policy

Effective Date: December 27, 2024

Thank you for choosing Momo Baby Wear. This Shipment Policy provides details on our shipping methods, timelines, and terms. By placing an order on our website, momobabywear.net, you agree to the conditions outlined below.

1. Shipping Areas

We currently ship to addresses within the United States. At this time, we do not offer international shipping. Any updates to our shipping coverage will be communicated on our website.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • You will receive a confirmation email once your order has been shipped.

3. Shipping Methods and Delivery Times

We offer reliable shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 3-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days (additional fees apply).

Delivery times may vary based on your location and carrier conditions.

4. Shipping Costs

Shipping fees are calculated based on the size, weight, and destination of your order. The total shipping cost will be displayed at checkout before you finalize your purchase.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor the status of your shipment through the carrier’s website.

6. Delivery Issues

If you experience any issues with your shipment:

  • Delayed Delivery: Please allow an additional 2-3 business days during peak seasons or unexpected circumstances.

  • Lost or Missing Packages: Contact us at info@momobabywear.net with your order details, and we will assist in resolving the issue.

  • Incorrect Address: Ensure your shipping address is accurate at the time of purchase. We are not responsible for delays or non-delivery due to incorrect addresses.

7. Damaged Packages

If your package arrives damaged, please:

  1. Take clear photos of the damaged packaging and items.

  2. Email us at info@momobabywear.net within 48 hours of receiving the package.

  3. Retain the original packaging for inspection by the carrier, if required.

We will work with you to resolve the issue promptly.

8. Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or carrier regulations. Any applicable restrictions will be noted on the product page.

9. Contact Us

For any questions or concerns about shipping, please contact us at:

Thank you for shopping with Momo Baby Wear. We are dedicated to ensuring your orders are delivered efficiently and safely.